Frequently Asked Questions

Below are the questions Followdeh customers ask most often about ordering, refills, privacy, and payments. If your question isn't covered here, reach the team from the contact page.

How ordering works

Pick the service from the platform menu, paste the public profile, post, video or live link into the checkout, and pay from your top-up balance. Most paid tiers start automatically after payment confirmation; drip-mode tiers continue delivery beyond the first 24 hours so growth looks natural. Sample free tiers are available on /free for users who want to test quality before paying.

Refill and refund policy

Most paid orders include a 14-day support window after delivery for eligible issues. Refill is only provided when the service title explicitly includes refill. If an order fails to start at all, the balance is refunded automatically — you don't have to open a ticket.

Privacy: what we never ask for

We never ask for your password, login codes, two-factor backup codes, recovery email, or OAuth permissions. The only thing we need from you is the public link you submit at checkout. We don't change account settings, don't message your contacts, and don't require you to follow anyone in return.

Common questions

How do I place an order?

Pick the platform from the top menu (Instagram, TikTok, YouTube, etc.), choose the service type (followers, likes, views), paste the public link at checkout, and pay from your balance. Before the first order, top up your account from the "Add Funds" page.

How fast does an order start?

Most orders start automatically after payment confirmation; some services may take up to 24–48 hours to begin. Drip-mode packages are intentionally spread out so growth looks organic — they can take 12 to 48 hours from start to finish. Each service page shows the estimated start and completion time.

My account is private — does that work?

Most services require a public link. Some real-follower services also work with private links — check the service page. If your Instagram is set to Private, your Telegram channel is closed, or your YouTube video is Unlisted, the order will wait in queue until you make the content public.

Do I need to share my password?

Never. Our workflow only reads the public link you submit at checkout. Any "provider" that asks for your password, login code, or OAuth permission is a phishing attempt — change your password immediately and report it.

Is there a refill if numbers drop?

Most paid orders include a 14-day support window after delivery. Refill is only available when the service title explicitly includes refill — see the order panel for options on your package.

What is the difference between /free and the paid services?

/free is a sample of the paid tiers: one free credit every 30 minutes, up to 30 per month. The free path has no refill guarantee and the per-credit volume is smaller than paid packages. Use free to test quality, and paid packages when you need guaranteed volume and pacing control.

Can I run multiple orders on the same account at the same time?

Yes. Each metric (followers, likes, views) runs in its own queue and doesn't interfere with the others. Example: 5,000 likes and 50,000 views on the same post in the same hour — no throttling. Common combo for product launches and pre-warming live streams.

What kind of links work?

The link must point to a public page. Instagram: profile or post URL; TikTok: video URL; YouTube: video or channel URL; Telegram: @username or t.me/ link; Spotify: artist/track/album URL. Every service page spells out the exact format it expects.

What payment methods do you accept?

Cryptocurrencies, Alipay, WeChat Pay, and PhonePe (automatic). Apple Gift Cards, Steam Gift Cards, and PayPal (+20% surcharge, manual processing). Each top-up goes to your Followdeh balance; orders are deducted from balance.

How do I reach support?

Reach us via ticket, Telegram, WhatsApp, or email. You can also write from the contact page or email [email protected].